How NoQue Works
A simple, three-step process for citizens and an easy integration for departments
For Citizens: Book in Minutes
No more waiting in long queues. Book your appointment and arrive on time.
Access the Booking Widget
Citizens visit their government department website and find the NoQue booking widget embedded right on the page.
Choose Service & Time
Select the service needed, preferred location, and available time slot that works best for their schedule.
Verify Identity
Authenticate using SA ID number or phone number with SMS OTP for secure, verified bookings.
Receive Confirmation
Get instant SMS confirmation with booking details and reminders before the appointment.
The Result?
For Departments: Integrate in Minutes
Powerful technology, simple implementation
Embeddable Widget
Single-line JavaScript snippet integrates seamlessly into any website. No complex setup required.
Cloud Infrastructure
Built on Supabase with Postgres, Edge Functions, and Realtime updates. Scales automatically with demand.
Secure & Compliant
POPIA-compliant by design with encryption, Row-Level Security (RLS), and comprehensive audit logging.
Architecture Overview
Frontend
React + TypeScript widget
Responsive & accessible
Embeds via iframe
Backend
Supabase Platform
Postgres + Edge Functions
Realtime updates
Security
POPIA compliant
End-to-end encryption
Audit logging
Three Steps to Go Live
Setup & Configuration
Work with our team to configure your department's services, locations, and capacity settings in the admin dashboard.
Embed the Widget
Add a single line of code to your website. We provide testing environments and support throughout the integration process.
Train & Launch
We train your staff on the admin dashboard and check-in process. Then you're ready to start serving citizens more efficiently.